Shipping & Returns

Return Policy: ALL SALES ARE FINAL. If there is a quality concern, please contact our manager at anolt@serranoscoffee.com.

Shipping:
Please be assured that your items will ship out within two business days of purchase. You can determine the most efficient or preferred shipping carrier for your order at check out. The carriers we use are United States Postal Service (USPS), and United Parcel Service (UPS). We ship only priority mail through USPS due to product perishability.

To determine when your package may be delivered, please note the following:
Credit card authoriztion and verification must be received prior to processing. UPS deliveries occur Mon-Fri excluding holidays. If you require express or 2 day shipping, please choose the preferred option when placing order.

Shipping Costs:

Shipping is calculated at check out.
Everything except food (including coffee) is taxable,

  • Out of State tax is 0%
  • Within Colorado, tax is 2.9% 
  • El Paso County, same as above but 4.9% tax
  • Colorado Springs, same as above but 7.4%, within city limits
  • Within MONUMENT, same as above but 6.9%